How to match the price
100% authentic guarantee
As the global official authorized distributor, we guarantee that the products sold online are 100% authentic and come from the factory directly.
Low price guarantee
To encourage you to shop with confidence on our website, we hereby introduce the lowest price guarantee policy:
1) Before your purchase, if you find a lower price on other websites, we will match it with more competitive price.
2) Within 30 days from the time you place an order from our website(www.smsl-topping.com), if you find a lower price on another website, we will match it and return the price difference
3) If our website launches a discount within 30 days of your purchase, we will refund the price difference to you actively.
4) Conditions to be met for refunding the difference: Brand name+ product + model are the same; The cost is denominated in US dollars; Price is based on total price; The product must be adequately stocked, not a discount of a limited amount and time; Advertising errors caused by printing or low prices due to special prices are not refundable.
5)How to request a price match: you could chat with us online, or click facebook, or email us: firstname.lastname@example.org at any time within 30 days,
Extra supplement for TOPPING D90:
Relative to the lowest price guarantees of other websites, we will extend the low price guarantee period for TOPPING D90 models from 30 days to one year, that is, you can enjoy for one year low price guarantee from the date you buy D90.
Refund request: Refund account information must be consistent with the identity of the purchaser of the order
Refund process: Confirmation of receipt of goods, then refund price difference
30 days return guarantee
Our website has a worry-free return policy, please rest assured to buy, the details are as follows:
1) Within 30 days after receiving the order, if you are not satisfied with the product, you can send it back to us and get a full refund.
2) All the accessories of the returned product must be original and complete and will not affect the secondary sales.
3) How to request a price match: you could chat with us online, or click facebook, or email us: email@example.com at any time within 30 days,
Extended one year warranty
Products purchased from our website can enjoy a total of 2 years of after-sale warranty service.
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